Question 1

How far in advance should I book?

Accepted Answer

Two to three weeks is ideal for popular dates, but we'll always do our best to accommodate last-minute requests. Reserve online anytime — you'll see live availability for your dates.

Question 2

Is a deposit required?

Accepted Answer

We save your card on file when you book. Depending on the order we may collect a deposit to hold your date, with the balance due before or on delivery. Your total is always shown before you confirm.

Question 3

Can I change my order after booking?

Accepted Answer

Yes. Reach out and we'll adjust quantities or items as long as they're still available for your date.

Question 4

Do you deliver and set up?

Accepted Answer

Yes. We deliver, set up, and return to pick everything up. Delivery fees are based on distance from our location and are shown at checkout.

Question 5

What areas do you serve?

Accepted Answer

We serve Columbia, Hattiesburg, Purvis, and the surrounding South Mississippi communities. Enter your address at checkout to confirm coverage and see your delivery fee.

Question 6

When do you deliver?

Accepted Answer

We schedule a delivery window ahead of your event and confirm timing with you directly. Let us know your event start time and we'll plan around it.

Question 7

What surface do I need?

Accepted Answer

Most items set up on grass, concrete, or pavement. Soft play and tents do best on a flat, clear area — let us know your surface and we'll advise.

Question 8

Do foam parties need power or water?

Accepted Answer

Foam cannons need access to water and, for some setups, a standard power outlet within reach. We'll confirm the specifics when you book.

Question 9

What happens if it rains?

Accepted Answer

Safety comes first. If the forecast looks unsafe we'll work with you to reschedule. Contact us as early as possible and we'll find the best path forward.

Question 10

What's your cancellation policy?

Accepted Answer

Reach out as soon as you know. We'll do our best to reschedule; specific terms depend on timing and are outlined in your rental agreement.

Question 11

Is everything cleaned between rentals?

Accepted Answer

Always. Every item is cleaned, sanitized, and inspected before it goes out.

Question 12

What if something gets damaged?

Accepted Answer

Normal wear is expected. We keep a card on file for significant damage or loss, as described in your rental agreement — but accidents happen and we're easy to work with.

Question 13

What's the difference between equipment-only and full service?

Accepted Answer

Equipment-only means we drop off the foam cannon and you run it. Full service includes a trained attendant who operates it for the duration, so you can enjoy the party.

Question 14

Can we add more foam time?

Accepted Answer

Yes — choose additional hours right on the foam party page and the total updates automatically. Longer events roll into our large-event option.

Question 15

How do I pay?

Accepted Answer

Booking is online and secure. We store your card with our payment processor and never charge more than what you've approved.

Question 16

Do you offer custom quotes?

Accepted Answer

For large or unusual events, request a custom quote from your cart and we'll build a tailored package.

Frequently asked questions

Booking & deposits

Delivery & pickup

Setup requirements

Weather & cancellations

Cleaning & damage

Foam parties

Payments

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